Draft. This page is a starting point written for review. It is not legal advice and must be reviewed by a lawyer before launch.
Information we collect
From hosts and property managers:
- Contact details and account information
- Billing information, processed by Stripe. We do not store full card numbers.
- The property information you provide
From guests:
- The questions they send and the answers they receive
- Basic technical information, such as browser type, needed to run the guest page
How we use it
- To set up and run your front desk and answer your guests
- To pass requests that need a person to you
- To bill for the service
- To improve answers for your property
AI providers
Guest messages and your property information are processed by AI service providers to generate answers. Provider list and their data terms TBD
Who we share it with
Service providers that help us run the product, such as Stripe for payments, Vercel for hosting, a form service, messaging services and AI providers. We do not sell personal information. Provider list TBD
How long we keep it
Retention periods TBDYour choices
You can ask us to access, correct or delete your information. Guests can ask through the host of the property or by emailing us. State privacy law review (including Colorado)
Cookies and analytics
This site does not set advertising cookies. Analytics choice TBD
Contact
Privacy questions: contact@247frontdesk.io
Last updated: Date TBD